Within the newest P-Collection PBX launch, we’ve launched a set of considerate enhancements designed to take away friction from day by day name dealing with and strengthen post-call follow-up operation, reflecting our ongoing dedication to person expertise.
👉 See what’s new on this launch↓
- New Options
- Associated Sources →
- New Options Configuration Guides
- P-Collection PBX Updates from the Previous Yr
- PBX New Firmware Replace and Free Trial
New Options
One-Contact Name Park
Name parking is now sooner and simpler. As a substitute of dialing characteristic codes, customers can park calls with a single click on instantly from the calling display screen, whether or not they select a system-assigned slot or a selected extension.
This streamlined expertise is offered throughout all Linkus UC Shoppers, together with Linkus Desktop, Net, and Cell Shoppers; the Linkus for Chrome Extension; and embedded integration apps for Microsoft Groups and Dynamics 365.
Name Observe-Up by way of E mail
The P-Collection PBX helps initiating emails instantly from the system utilizing the usual Mailto protocol. This immediately opens the person’s default e-mail shopper, together with Outlook Net, Gmail Net and Yahoo Mail with a pre-filled e-mail template.
With a single click on, customers can ship name particulars on to teammates or prospects together with contact info, name abstract, notes, and different customized variables, streamlining post-call follow-up and guaranteeing all key info is captured precisely.
*Supported purchasers: Linkus Desktop and Net Shoppers; Linkus for Chrome Extension; and embedded integration app for Microsoft Groups.
Advantages for Customers:
Ship follow-up emails in a single click on, no guide copying or app switching
Keep clean communication with teammates and prospects
Cut back the danger of lacking necessary particulars and guarantee a extra skilled workflow
Advantages for Admins
Construct standardized {and professional} follow-up workflows with predefined e-mail templates
Guarantee necessary calls motion are correctly adopted up and monitored
Keep traceable name information and communication historical past for accountability
Adaptable Observe-Up E mail Templates
- Name Motion Experiences
- VIP Buyer Observe-Up
- SLA Alarm Threshold Notification
*To discover extra e-mail templates or create your personal, observe the configuration information.
Lively Name Panel for Admins
A brand new Lively Name Panel has been added to the PBX administration interface, giving tremendous directors real-time visibility into ongoing calls. Admins can monitor on-going name standing, monitor name progress, and dangle up calls instantly from the panel when wanted, eliminating the necessity to change to the extension shopper.
Further Optimizations
1. Distant Archiving Enhancement: This launch brings a collection of enhancements to the PBX archiving and backup expertise, together with detailed information displaying job execution standing, assist for playback and obtain of archived recordings, and new cleanup guidelines for recordings. Most notably,It additionally expands assist for third-party server for storage. Supported Platforms:
- New: SharePoint, S3-compatible storage platforms (together with Wasabi, Inconceivable Cloud, Backblaze B2 and others)
- Current: FTP, SFTP, Amazon S3, and Google Cloud Storage
2. SSO-Solely Login Enforcement: To adjust to privateness laws in sure international locations, the PBX now permits directors to implement Single Signal-On (SSO) as the one login technique, disabling different PBX login choices. This characteristic helps main id suppliers, together with Microsoft Entra ID (Azure Lively Listing), Microsoft Lively Listing, Google Workspace, and Pink Hat.
3. Swedish Language Assist
For extra particulars about this P-Collection replace, go to the discharge notes right here: Cloud Version | Equipment Version | Software program Version
Newly Supported Cellphone Fashions (Oct 15 – Nov 11)
| Vendor | Cellphone Mannequin |
|---|---|
| Gigaset | N770 IP PRO |
Test the auto-provision assist listing for 500+ IP telephones.
Associated Sources
New Characteristic Configuration Guides
Step-by-step directions for:
Sustain with the most recent P-Collection Updates
- Constructed-in STIR/SHAKEN Resolution, Pink Hat SSO Integration & Extra (Nov 2025）
- Omnichannel Message API, PBX API Bulk Entry and Extra (Oct 2025）
- AI Name Transcription & Abstract, Digital Fax & Extra (Sep 2025）
- Outbound Bulk Messaging, Group Reply for Queues, Name Compliance & Extra (Aug 2025）
- Name Circulation Designer, Textual content-to-Speech, Voicemail Transcription, and Extra (July 2025)
- Presence Customization, Linkus CarPlay, S-Collection to P-Collection Migration, and Extra (June 2025)
- Dynamics 365 CRM Integration, Google SSO Integration, and Extra (Could 2025)
- CRM Integration Template, Name Observe, and Extra (March 2025)
- Outbound Name Middle, Multi-Time Zone, and Extra (February 2025)
- Resort Administration, Unreturned Missed Name Report, and Extra (January 2025)
- Quantity Masking, NEC IP Cellphone Auto Provisioning, and Extra (December 2024)
- Prolonged YCM Activity Assist, PSE White Label, and Extra (November 2024)
Improve Your PBX and Begin a Free Trial
- For PBX Admins: Improve your firmware via the administration portal to discover the most recent options.
- For New Customers: Begin a 30-day free trial and uncover your favourite options.
