Rita El Khoury / Android Authority
TL;DR
- Google has apparently despatched an electronic mail to some customers saying that it by accident deleted Google Maps Timeline information.
- The e-mail was solely despatched out to affected customers, however urges them to revive their information from a backup.
- Sadly, you’re out of luck if you happen to didn’t have Timeline backups enabled.
Google just lately modified the best way the Timeline function works in Google Maps, transitioning to on-device storage of your earlier actions. Sadly, some customers reported earlier this month that their Timeline information vanished altogether. Now, Google has apparently issued an electronic mail to affected folks.
Redditor sweepernosweeping reported that Google despatched them an electronic mail confirming that it by accident deleted Timeline information for some folks:
Hello <actual identify>,
We briefly skilled a technical problem that prompted the deletion of Timeline information for some folks. We’re reaching out as your account could have been impacted.
If in case you have encrypted backups enabled, you might be able to restore your information. Just be sure you have the most recent model of Google Maps, then go to your Timeline. Faucet the cloud icon ( ) close to the highest of your display, and select a backup to import your information. In the event you didn’t have backups turned on, sadly you will be unable to get well misplaced information.
We perceive that this may be irritating if you happen to use Timeline to recollect locations that you simply’ve visited, and we’re taking steps to enhance our programs for the long run.
The Timeline Group
The consumer famous that they checked their Timeline information and found that they solely had the final two weeks of information. Sadly, it feels like they weren’t in a position to restore a backup.
A number of different customers additionally chimed in to verify receipt of the e-mail, with some reporting that they may restore their information from a cloud backup. Nevertheless, others reported that the backup solely restored the previous few weeks of information, or that they didn’t have a backup in any respect.
Is your Google Maps Timeline information lacking?
64 votes
Evidently, you would possibly need to allow Timeline information backups in your telephone proper now if you happen to’re involved about this problem, because it isn’t enabled by default. I additionally observed that my Pixel 7 Professional solely had a couple of weeks of information, however my vivo X200 Professional had my whole Timeline historical past, ostensibly as a result of I selected the latter as my major Timeline system. So maintain that in thoughts if you happen to’ve obtained two or extra telephones and need to allow backups.
We’ve requested Google about this electronic mail and the enclosed steps and can replace our article as quickly as the corporate responds to us. Nonetheless, that is one other disappointing flip of occasions concerning Google’s Timeline migration course of.