The V24.1 BETA introduces a set of optimizations targeted on staff communication and ecosystem integration. Discover the brand new capabilities designed to streamline your communication workflows.
Desk of Contents
Begin Beta Testing
Expertise the Answered Queue Name Logs, Microsoft AD Avatar Sync, Ahead on Busy and extra options on the P-Sequence PBX V24.1 BETA.
- Already utilizing P-Sequence PBX? Merely go to your PBX admin portal and verify for firmware updates. You can too obtain the Beta firmware right here for offline set up.
⚠️ Be aware: If the PBX is operating a model launched earlier than January 2026, the most recent beta firmware will not be seen in your PBX. Please improve your PBX sequentially to the most recent model to entry new firmware and options. - New to P-Sequence PBX? Apply for a free trial license right here and improve to the most recent beta firmware to begin testing.
Assist Us Enhance:
Discovered one thing that doesn’t work as anticipated or works higher than anticipated? Share your suggestions to assist form the V24.1 GA launch.
P-Sequence PBX V24.1 BETA Updates
Answered Queue Name Logs
V24.1 extends queue name visibility by synchronizing Answered Name Logs throughout the staff; now, queue managers and members can see precisely who dealt with each name. This gives a complete view of all queue calls, together with incoming, answered, and missed calls.
- Enhanced Accountability: Allow managers and brokers to view all queue name logs of their assigned queues.
- Full Audit Path: Shortly filter queue calls by standing, carry out callbacks, and mark name outcomes for environment friendly follow-up and traceability.
Microsoft AD Avatar Sync
Constructing on our Microsoft Lively Listing integration, P-Sequence PBX has added help for Person Profile Picture synchronization, extending our Microsoft AD synchronization past names, emails and extra person knowledge.
- Unified Id: Mechanically sync Microsoft AD avatars to PBX extensions for a constant, skilled look.
- Versatile Personalization: Admins centrally handle sync permissions, whereas licensed customers can nonetheless personalize profiles through the Linkus UC Shopper.
Ahead on Busy
The Name Forwarding logic now features a devoted “Ship Busy” vacation spot. Mechanically route incoming calls to a “Cling Up” vacation spot with 486 code when your line is occupied. This indicators a “Busy” standing to the caller or provider instantly, stopping pointless maintain occasions and enhancing the caller expertise.
Extra Optimizations
- Customized CRM Template Enhancement: Added OAuth2 PKCE help for customized CRM integrations. This ensures a extra strong and safe handshake for third-party platform connections.
- Omnichannel Session Reassign: Admins can now filter and reassign all classes to different staff members. This contains classes from deleted brokers or closed chats, making certain seamless staff collaboration and continuity.
- Exterior Chat Creation Logic Enchancment: Now helps creating new classes even when an lively session between the identical events already exists. (SMS, WhatsApp, Exterior Chat)
- Trunk Refer-to Assist: Now helps Inside and Exterior locations in “Refer-to” headers. This ensures seamless SIP transfers when routing calls from third-party platforms again to P-Sequence PBX.
- Yealink IP Cellphone Auto-Provisioning Enchancment: Now helps unencrypted configuration information to resolve login failures and setup points on Yealink IP telephones.
- Onsite Proxy is supported on P-Sequence Cloud Version.
*For full particulars on the P-Sequence V24.1 BETA updates, consult with the beta firmware launch notes: Cloud Version | Equipment Version | Software program Version
PBX V24.1 BETA Updates Configuration Guides
Step-by-step directions for: