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Tuesday, May 12, 2026

SK Telecom proclaims reorganization with MNO–AI construction


SK Telecom famous that AI-related enterprise areas can be grouped into B2C AI, B2B AI, digital platform companies, and AI knowledge middle operations

In sum – what to know:

Two-track construction for MNO and AI – SK Telecom creates separate CICs to match every enterprise’s wants, aiming to rebuild belief in telecom companies and ship measurable AI outcomes.

MNO CIC consolidates capabilities – A reorganized advertising and marketing, enterprise, and community construction is meant to strengthen core competitiveness and stabilize efficiency.

AI CIC shifts to versatile execution – Venture-based groups, expanded AI enterprise models, and strengthened expertise growth intention to help near-term outcomes and long-term functionality constructing.

Korean service SK Telecom has introduced an organizational overhaul round a twin company-in-company (CIC) construction — one for its core cellular community operations (MNO) and the opposite for its AI enterprise, the telco mentioned in a launch.

SK Telecom’s CEO Jeong Jae-heon mentioned: “The CIC system is a selection to determine an optimized work methodology and decision-making system tailor-made to the traits of every MNO and AI enterprise.” The chief added that the brand new construction ought to assist “restore buyer belief within the MNO enterprise and create tangible leads to the AI enterprise.”

Beneath the restructuring plan, the MNO CIC will focus on regaining consumer belief by consolidating important capabilities and strengthening competitiveness throughout product, service, and community divisions. Advertising can be reorganized round product strains and gross sales, whereas enterprise companies will concentrate on extra succesful technical help. Community groups can be reshaped to enhance automation, digital transformation execution, and coordination with current operations, the corporate mentioned.

The Korean telco’s cellular enterprise had been negatively affected by a knowledge breach impacting all clients within the cellular phase.

In the meantime, the AI CIC, launched in September, will concentrate on producing near-term enterprise outcomes. It’s going to function as a versatile, project-based construction that may be reorganized rapidly in response to market situations. AI-related enterprise areas can be grouped into B2C AI, B2B AI, digital platform companies, and AI knowledge middle operations.

The Korean service additionally famous that it plans to increase the built-in safety middle, create a brand new communications middle combining PR and exterior relations, set up a normal counsel middle, and restructure the company middle to combine extra strategic capabilities underneath the corporate’s CFO.

The Korean operator has dedicated KRW5 trillion ($3.6 billion) to AI over the subsequent 5 years, with the intention of producing at the very least the identical quantity in annual revenues from AI companies by 2030, in line with latest reviews. The corporate additionally plans to embed AI into its inner methods and infrastructure by means of what it calls a full-scale AI transformation (AX).

SK Telecom beforehand introduced a strategic partnership with U.S. AI firm OpenAI.

The collaboration follows the launch of OpenAI’s Korea workplace in Seoul on September 10 and highlights the Asian nation’s rising position in international AI growth. As a part of the settlement, the companions additionally plan to increase their cooperation past B2C to B2B companies and potential group-wide initiatives throughout SK Group.

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