Zoom Communications (Zoom) has formally launched its cloud-based Zoom Telephone service in Chennai, marking its official rollout within the Tamil Nadu Telecom Circle. This launch follows the service’s rollout within the Maharashtra Telecom Circle (MHTC) in October 2024. Licensed by the Division of Telecommunications (DoT) India, Zoom Telephone brings AI-first fashionable telephony to Chennai’s enterprise ecosystem, the corporate introduced on Tuesday, February 11, 2025.
AI-First Capabilities
Zoom Telephone presents enterprises a seamless communication expertise with inbound and outbound calling by way of the general public switched phone community (PSTN), changing conventional PBX options whereas consolidating communication wants on a single platform.
“We’re excited to deliver Zoom Telephone to Chennai, one among India’s most vibrant know-how enterprise hubs. The town’s thriving ecosystem of native and world enterprises will profit from the simplicity, scalability, and AI-first capabilities that Zoom Telephone delivers,” stated Velchamy Sankarlingam, president of product and engineering at Zoom. “India is a essential marketplace for us, and the provision of Zoom Telephone in Chennai displays our dedication to delivering native options with world requirements.”
Additionally Learn: Truecaller Surpasses 400 Million Month-to-month Lively Customers on Android
Zoom AI Companion
Zoom Telephone is enhanced by Zoom AI Companion, the corporate’s generative AI assistant, which is included at no further value with the paid providers in Zoom accounts. AI Companion delivers Zoom Telephone capabilities resembling post-call summaries, voicemail prioritisation, and voicemail activity extraction to assist enhance productiveness and streamline workflows, the corporate stated.
Integration with Zoom Office
Zoom Telephone additionally integrates with Zoom Office, main enterprise purposes, and {hardware} suppliers, catering to the wants of native corporations and multinational firms. With this enlargement, California-based Zoom continues to develop its footprint in India.
“We’re thrilled to launch Zoom Telephone in Chennai following the robust curiosity we have seen since our profitable rollout in Maharashtra Telecom Circle,” stated Sameer Raje, Normal Supervisor and Head of India and SAARC at Zoom. “With its AI-first options and seamless integration, Zoom Telephone empowers companies throughout industries to unify communications, improve collaboration, and ship distinctive buyer experiences, redefining office collaboration in India.”
