ROUTE. SWITCH. TSHOOT.
You may recall that again in 2010, the highly regarded CCNP Routing & Switching certification included these three exams. Quick ahead to in the present day, and I nonetheless bear in mind TSHOOT fondly. The examination was a totally new expertise: After answering a couple of multiple-choice questions, you have been offered with a collection of bother tickets and needed to decide what was damaged in a fancy community, the place the difficulty was situated, which expertise wanted to be mounted, and which instructions to deploy to resolve the difficulty. This was correct troubleshooting, and the examination really examined your data of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that will help you put together.
I bear in mind taking the TSHOOT examination a number of occasions to recertify my CCNP R&S. I used to be instructing ROUTE, SWITCH, and TSHOOT programs for studying companions but additionally at a neighborhood Networking Academy. My NetAcad college students loved the problem of fixing these complicated community points as they consolidated their routing and switching abilities.
In 2020, Cisco Studying & Certifications retired the outdated CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Apparently, the present ENARSI examination subjects embody a number of “troubleshooting” duties, making it a strong contender for changing TSHOOT, however ENARSI additionally serves because the alternative for ROUTE because it covers superior routing subjects.
Though I like ENCOR and ENARSI, I (and lots of others) miss the TSHOOT examination and course.
After I joined Cisco in 2021, I proposed a Cisco Stay session primarily based on my TSHOOT instructing expertise. I designed a fancy IPv4 and IPv6 community and created 27 bother tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so common that over the previous three years I’ve offered it 9 occasions at Cisco Stay occasions, with a tenth and eleventh developing at Cisco Stay Amsterdam in February 2025.
You is perhaps questioning “Patrick, why are you telling me all this?”
Nicely, I’ve acquired some thrilling information to share. WE’VE DECIDED TO BRING BACK THE TSHOOT COURSE!!!!!! We’ve up to date the content material, renamed it, and made it out there on Cisco U. for All Entry subscribers!
The brand new studying path is named Troubleshooting Cisco Enterprise Networking Options (ENTSH) and contains two tracks. The primary monitor covers troubleshooting methodologies and procedures in addition to finest practices for community upkeep. The second monitor is damaged down into 5 case research that require you to resolve bother tickets logged by your colleagues at fictitious corporations.
The case research appear like this:
On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 staff let you know that the whole lot labored effective on Friday, however now they’re dealing with points. Because the senior engineers are all out, it appears that you’re the one one on web site who can repair the next points:
- Kimberly, the consumer on PC1, can not entry knowledge on the server at 172.16.200.10.
- Andrew, the consumer on PC2, can not entry the Web. Andrew is attempting to entry the general public server at 209.165.200.2.
- Carol, the consumer on PC3, can not use SSH to hook up with the server at 172.16.200.10.
- Jack, the consumer on PC4, says he needs to entry the Web via IPv6. Jack provides that as a result of Andrew has entry, so ought to he.
Every case research revolves round a unique community infrastructure and can take a look at your data of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.
The labs for ENTSH are completely virtualized and spin up inside three minutes, permitting you to rapidly get began together with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs enable you perceive the right way to finest resolve the problems customers report.
If you happen to’re concerned with seeing a demo of ENTSH, take a look at the Snack Minute we’ll launch February 18, 2025, wherein I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path appears to be like like.
If you happen to’re planning on attending Cisco Stay in Amsterdam or San Diego, you possibly can register for my CCNP Enterprise Arms-On Troubleshooting lab (LTRCRT-2002) and see what number of bother tickets you possibly can repair in 4 hours!
Try the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and study to troubleshoot like a professional!
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