Kindle Colorsoft homeowners complain of a yellow bar on the e-reader’s display

Individuals have began receiving their orders of Amazon’s first shade e-reader, the Kindle Colorsoft Signature Version, and lots of say they’re disenchanted to discover a yellow, discolored strip on the backside of the show. Complaints concerning the $279.99 e-reader’s show have unfold on-line and dragged down its Amazon star ranking, and a few report customer support reps say a repair is on the best way.

It’s potential the discoloration shall be corrected with a software program replace, as one one who replied posted a screenshot during which a customer support agent appeared to substantiate that Amazon is engaged on issuing a repair for it. A number of individuals stated in one other thread that the problem didn’t seem till after an preliminary software program replace, so there could also be one thing to that. We’ve reached out to Amazon for remark.

It’s not instantly clear how widespread the problem is. On Amazon’s web site, the place the Kindle Colorsoft is sitting at a 2.6-star common ranking as of this writing, a big portion of each good and dangerous critiques level out the discoloration. Some say the yellow bar is hardly noticeable, whereas others say it’s too distracting to maintain.

Our personal overview unit of the brand new e-reader falls within the former class — The Verge’s Andrew Liszewski, who’s testing the machine now, stated the discoloration is extra apparent in footage than in actual life, and he wouldn’t have seen if not for others’ complaints. You may see for your self within the photographs under.