The Mail app in iOS 18.5 does not begin up accurately for some customers.
There are reviews of the iPhone Mail app arising clean when opening it for some customers who’ve upgraded to iOS 18.5. Thankfully, it is not a widespread drawback, and a few customers have discovered fixes that labored for them.
The present model of iOS 18 was launched on Could 12, however reviews of Mail freezing on opening began showing on Apple’s neighborhood help website beginning on June 4. To date, there are mentioned to have been lots of remarkably related reviews from totally different customers, all echoing the identical challenge.
“Since I did the 18.5 replace, the cellphone freezes each time I open Mail,” wrote person CPFC89. “It is ridiculous [that] I’ve to maintain restarting the cellphone.”
The person reported that his spouse had the identical challenge. They’d iPhone 13 Professional Max and iPhone 13 Professional, respectively.
One other person chimed in to report that the difficulty solely began taking place on June 4, with “the whole lot working positive” previous to that date below iOS 18.5. Different customers within the thread famous that the issue was not restricted to iPhone 13 fashions.
Experiences of the difficulty have additionally appeared on different boards, reminiscent of Reddit, with all reviews indicating the up to date app was working as anticipated till June 4. This might counsel that Apple made a change to the Mail servers on its finish on that date, which could have induced the difficulty.
Gadget restarts, different potential fixes provided by customers
Customers within the thread reported that doing a tool shutdown and restart usually fixes the difficulty, however solely quickly. Some mentioned that disabling a VPN configuration seems to have helped the difficulty, whereas others mentioned they did not have a VPN configured however nonetheless had the issue.
One person reported calling Apple Assist, and being suggested to do a force-restart of their iPhone. That is executed by rapidly urgent the amount up button, then the amount down button, then holding the ability button till the Apple brand reappears.
One other potential repair was reported by one person. They mentioned to vary the settings within the Mail app below “Fetch” to computerized, adopted by turning off the iPhone and turning it again on.
One other person was instructed by Apple Assist to reset their community settings.
Learn how to reset community settings on iOS 18.5
- On the iPhone, go to Settings
- Faucet Normal
- Faucet Switch or Reset
- Faucet Reset
- Faucet Reset Community Settings
Another customers reported that uninstalling and reinstalling Apple’s Mail app mounted the issue for them. Many customers, together with some AppleInsider staffers, have not seen the difficulty in any respect because the 18.5 replace.
The reviews counsel that, particularly, customers with Gmail accounts utilizing Mail are susceptible to experiencing the difficulty, however the challenge impacts all e-mail fetching. Apple will possible launch an 18.5.1 model of iOS in the end to repair numerous bugs present in iOS 18.5, which might resolve the difficulty.
One person famous that the difficulty was restricted to Apple’s personal Mail app on affected iPhones. Various e-mail apps, reminiscent of Outlook, don’t seem to have the issue.