Even three years after the generative AI increase began, most AI startups are nonetheless creating wealth by promoting to companies, not particular person customers.
Though customers rapidly adopted general-purpose LLMs like ChatGPT, most specialised client GenAI functions have but to resonate.
“A number of early AI functions round video, audio, and photograph had been tremendous cool,” stated Chi-Hua Chien, co-founder and managing accomplice at Goodwater Capital, onstage at TechCrunch’s StrictlyVC occasion in early December. “However then Sora and Nano Banana got here out, and the Chinese language open sourced their video fashions. And so, a variety of these alternatives disappeared.”
Chien compares a few of these functions to the easy flashlight, which was initially a preferred third-party obtain after the iPhone launched in 2008 however was rapidly built-in into iOS itself.
He argued that, simply because it took a couple of years for the smartphone platform to solidify earlier than game-changing client apps emerged, AI platforms want the same interval of “stabilization” for lasting AI client merchandise to flourish.
“I feel we’re proper on the cusp of the equal to cellular of the 2009-2010 period,” Chien stated. That interval was the delivery of large mobile-first client companies like Uber and Airbnb.
We may very well be seeing inklings of that stabilization with Google’s Gemini reaching technological parity with ChatGPT, Chien stated.
Techcrunch occasion
San Francisco
|
October 13-15, 2026
Elizabeth Weil, founder and accomplice at Scribble Ventures, echoed Chien’s sentiment in regards to the early days of GenAI, describing the present state of client AI functions as being in an “awkward teenage center floor.”
What’s going to it take for client AI startups to develop up? Presumably a brand new machine past the smartphone.
“It’s unlikely {that a} machine that you just decide up 500 instances a day however solely sees 3% to five% of what you see goes to be what finally introduces the use instances that take full benefit of AI’s capabilities,” Chien stated.
Weil agreed {that a} smartphone could also be too limiting for reimagining client AI merchandise largely as a result of it isn’t ambient. “I don’t assume we’re going to be constructing for this in 5 years,” she stated, indicating her iPhone as she confirmed it to the viewers.
Startups and incumbent tech corporations have been racing to construct a brand new private machine that may supplant smartphones.
OpenAI and Apple’s former design chief, Jony Ive, are engaged on what’s rumored to be a “screenless,” pocket-sized machine. Meta’s Ray-Ban sensible glasses are managed by a wristband that detects refined gestures. In the meantime, a variety of startups try, with usually disappointing outcomes, to introduce a pin, pendant, or ring that makes use of AI in a method totally different from how smartphones do.
Nevertheless, not each AI client product might be depending on a brand new machine. Chien prompt that one such providing may very well be a private AI monetary adviser personalized to the consumer’s particular wants. Equally, Weil anticipates {that a} personalised, “always-on” tutor will develop into ubiquitous, with its specialised tutelage delivered instantly from a smartphone.
Although excited by AI’s potential, Weil and Chien expressed skepticism in regards to the emergence of a number of, still-stealthy AI-powered social community startups. Chien stated these corporations are constructing networks the place hundreds of AI bots are interacting with the consumer’s content material.
“It turns social right into a single-player sport. I’m unsure that it really works,” he stated. “The rationale that folks take pleasure in social networking is the understanding that there are actual people on the opposite facet.”
